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Terms & Conditions

Introduction

These terms and conditions govern your use of this website; by using this website, you accept these terms and conditions in full.   If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.

This website uses cookies.  By using this website and agreeing to these terms and conditions, you consent to our Electric Mobility Euro Ltd's use of cookies in accordance with the terms of Electric Mobility Euro Ltd's [privacy policy / cookies policy].

License to use website

Unless otherwise stated, Electric Mobility Euro Ltd and/or its licensors own the intellectual property rights in the website and material on the website.  Subject to the license below, all these intellectual property rights are reserved.

You may view, download for caching purposes only, and print pages or photographs from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions. 

You must not:

  • republish material from this website (including republication on another website);
  • sell, rent or sub-license material from the website;
  • show any material from the website in public;
  • reproduce, duplicate, copy or otherwise exploit material on this website for a commercial purpose;
  • edit or otherwise modify any material on the website;
  • redistribute material from this website [except for content specifically and expressly made available for redistribution].

[Where content is specifically made available for redistribution, it may only be redistributed [within your organisation].]

Acceptable use

You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this website without Electric Mobility Euro Ltd Managing Director’s express written consent.

You must not use this website to transmit or send unsolicited commercial communications.

You must not use this website for any purposes related to marketing without Electric Mobility Euro Ltd Managing Director’s  express written consent 

Restricted access

Access to certain areas of this website is restricted. Electric Mobility Euro Ltd reserves the right to restrict access to [other] areas of this website, or indeed this entire website, at Electric Mobility Euro Ltd Managing Director’s discretion.

If Electric Mobility Euro Ltd provides you with a user ID and password to enable you to access restricted areas of this website or other content or services, you must ensure that the user ID and password are kept confidential. 

Electric Mobility Euro Ltd may disable your user ID and password by sole discretion without notice or explanation.

User content

In these terms and conditions, “your user content” means material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to this website, for whatever purpose.

You grant to Electric Mobility Euro Ltd a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media.  You also grant to Electric Mobility Euro Ltd the right to sub-license these rights, and the right to bring an action for infringement of these rights.

Your user content must not be illegal or unlawful, must not infringe any third party's legal rights, and must not be capable of giving rise to legal action whether against you or Electric Mobility Euro Ltd or a third party (in each case under any applicable law). 

You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.

Electric Mobility Euro Ltd reserves the right to edit or remove any material submitted to this website, or stored on it's servers, or hosted or published upon this website.

Notwithstanding Electric Mobility Euro Ltd rights under these terms and conditions in relation to user content, Electric Mobility Euro Ltd does not undertake to monitor the submission of such content to, or the publication of such content on, this website.

No warranties

This website is provided “as is” without any representations or warranties, express or implied.  Electric Mobility Euro Ltd makes no representations or warranties in relation to this website or the information and materials provided on this website. 

Without prejudice to the generality of the foregoing paragraph, Electric Mobility Euro Ltd does not warrant that:

  • this website will be constantly available, or available at all; or
  • the information on this website is complete, true, accurate or non-misleading.

Nothing on this website constitutes, or is meant to constitute, advice of any kind.  [If you require advice in relation to any [legal, financial or medical] matter you should consult an appropriate professional.

Limitations of liability

Electric Mobility Euro Ltd will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:

  • to the extent that the website is provided free-of-charge, for any direct loss;
  • for any indirect, special or consequential loss; or
  • for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.

These limitations of liability apply even if Electric Mobility Euro Ltd has been expressly advised of the potential loss.

Exceptions

Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this website disclaimer will exclude or limit Electric Mobility Euro Ltd’s liability in respect of any:

  • death or personal injury caused by Electric Mobility Euro Ltd’s negligence;
  • fraud or fraudulent misrepresentation on the part of Electric Mobility Euro Ltd; or
  • matter which it would be illegal or unlawful for Electric Mobility Euro Ltd to exclude or limit, or to attempt or purport to exclude or limit, its liability.

Reasonableness

By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable. 

If you do not think they are reasonable, you must not use this website.

Other parties

You accept that, as a limited liability entity, Electric Mobility Euro Ltd has an interest in limiting the personal liability of its officers and employees.  You agree that you will not bring any claim personally against Electric Mobility Euro Ltd officers or employees in respect of any losses you suffer in connection with the website.

Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this website disclaimer will protect Electric Mobility Euro Ltd officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as Electric Mobility Euro Ltd.

Unenforceable provisions

If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.

Indemnity

You hereby indemnify Electric Mobility Euro Ltd and undertake to keep Electric Mobility Euro Ltd indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by Electric Mobility Euro Ltd to a third party in settlement of a claim or dispute on the advice of Electric Mobility Euro Ltd legal advisers incurred or suffered by Electric Mobility Euro Ltd arising out of any breach by you of any provision of these terms and conditions[, or arising out of any claim that you have breached any provision of these terms and conditions.

Breaches of these terms and conditions

Without prejudice to Electric Mobility Euro Ltd other rights under these terms and conditions, if you breach these terms and conditions in any way, Electric Mobility Euro Ltd may take such action as Electric Mobility Euro Ltd deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.

Variation

Electric Mobility Euro Ltd may revise these terms and conditions from time-to-time.  Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website.  Please check this page regularly to ensure you are familiar with the current version.

Assignment

Electric Mobility Euro Ltd may transfer, sub-contract or otherwise deal with [NAME'S] rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.

You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions. 

Severability

If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.  If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

Entire agreement

These terms and conditions constitute the entire agreement between you and Electric Mobility Euro Ltd in relation to your use of this website, and supersede all previous agreements in respect of your use of this website.

Law and jurisdiction

These terms and conditions will be governed by and construed in accordance with [GOVERNING LAW], and any disputes relating to these terms and conditions will be subject to the [non-]exclusive jurisdiction of the courts of [JURISDICTION].

Registrations and Authorisations

Electric Mobility Euro Ltd is subject to Governance of the Consumers Code Approvals Scheme (CCAS), which is supervised by Trading Standards Institute (TSI).

Electric Mobility Euro Ltd is registered with British Healthcare Trades Association. Electric Mobility Euro Ltd’s professional title is Membership Number 0000430 and it has been granted in the United Kingdom.  Electric Mobility Euro Ltd is subject to the BHTA rules which can be found at www.bhta.com

Electric Mobility Euro Ltd subscribes to the following code[s] of conduct: BHTA and TSI.  These codes can be consulted electronically at www.bhta.com

Electric Mobility Euro Ltd’s VAT Registration number is GB 363 2063 76

Electric Mobility Euro Limited details

The full name of Electric Mobility Euro Ltd is Electric Mobility Euro Limited. 

Electric Mobility Euro Ltd is registered in England under registration number 2419231. 

Electric Mobility Euro Ltd registered address is Canal Way, Ilminster, Somerset TA19 9DL. 

You can contact Electric Mobility Euro Ltd by email here

ELECTRIC MOBILITY EURO LTD.

PRODUCT RANGE TERMS & CONDITIONS

Rascal Mobility Product Range Terms & Conditions

12 Month Guarantee

Electric Mobility Euro Limited (the ‘Company’) guarantees its products against defects in materials and workmanship under normal use for a period of one year from the date of purchase by the original retail purchaser (the ‘Guarantee Period’). If a defect arises and a valid claim is received within the Guarantee Period, at its option, the Company may either (1) repair the defect at no charge, using new or replacement parts; (2) replace the defective part with a new part or a part that is either the same as, or functionally equivalent to, the original part; (3) replace the product with a new product which is the same as, or at least functionally equivalent to, the original product; or (4) refund the purchase price of the product.

A replacement product or part assumes the time remaining on the Guarantee Period of the original product or 30 days from the date of replacement or repair, whichever provides longer coverage. When a product or part is exchanged, any replacement item becomes the property of the consumer and the replaced item becomes the Company’s property. When a refund is given, the product for which the refund is provided must be returned to the company and becomes the Company’s property.

Lifetime Frame Guarantee

The Company guarantees the frame of its products against defects in materials and workmanship under normal use for the lifetime of the product. If a defect arises and a valid claim is received under the Lifetime Frame Guarantee, at its option, the Company will repair the defect at no charge, using new or replacement parts or will replace the frame.

When a frame is exchanged, the replacement frame becomes the consumer’s property and the replaced frame becomes the Company’s property.

The Lifetime Frame Guarantee covers the cost of parts and materials only. Services performed by the Company in replacing the parts or materials or the frame may be subject to additional charges for labour and transportation.
Exclusions and Limitations

The 12 Month Guarantee and the Lifetime Frame Guarantee (the ‘Guarantees’) apply provided only that the guarantee card has been correctly filled out and returned to the Company within 15 days from delivery of the product to the original consumer.

Exclusions and Limitations

The Guarantees do not apply to the following: (1) damage caused by accident, abuse, misuse, flood, fire, earthquake or other external cause; (2) damage caused by operating the product outside the permitted or normal use of the product; (3) damage caused to products that were not operated, maintained or serviced in accordance with the Owner’s Manual; (4) to a product or part that has been modified or repaired otherwise than in accordance with the Owner’s Manual or with the express written authority of the Company; or (5) to normal wear or tear, normal maintenance, service or periodic adjustments necessitated by normal use.

In addition to the above, the Company shall be under no liability in respect of any defect arising from willful damage, negligence, or misuse.

The Guarantees only apply to the original purchaser and are non- transferable.

Except in respect of death or personal injury caused by the Company’s negligence, the Company shall not be liable by reason of any representation (unless fraudulent), or any implied warranty, condition or other term, or any duty at common law or under the terms of the Guarantees, for any indirect, special or consequential loss or damage (whether for loss of profit or otherwise), costs, expenses or other claims for compensation whatsoever (whether caused by the negligence of the Company or its employees or otherwise) which arise out of or in connection with the supply of the product(s) or their use or resale, and the entire liability of the Company under or in connection with the products and the Guarantees shall not exceed the price paid for the products.

Any descriptions, specifications, samples, models, bulletins or similar materials used in connection with the sale of products by the Company are only for information and should not be construed as warranties.

The consumer’s statutory rights are not affected by the Guarantees.

Waste Batteries & Accumulators Regulations 2009 for Website T&Cs

Cosi Chair Product Range Terms & Conditions

12 Month Guarantee

Electric Mobility Euro Limited (the ‘Company’) guarantees its products against defects in materials and workmanship under normal use for a period of one year from the date of purchase by the original retail purchaser (the ‘Guarantee Period’).  If a defect arises and a valid claim is received within the Guarantee Period, at its option, the Company may either (1) repair the defect at no charge, using new or replacement parts; (2) replace the defective part with a new part or a part that is either the same as, or functionally equivalent to, the original part;  (3) replace the product with a new product which is the same as, or at least functionally equivalent to, the original product; or (4) refund the purchase price of the product. 

A replacement product or part assumes the time remaining on the Guarantee Period of the original product or 30 days from the date of replacement or repair, whichever provides longer coverage. When a product or part is exchanged, any replacement item becomes the property of the consumer and the replaced item becomes the Company’s property.  When a refund is given, the product for which the refund is provided must be returned to the company and becomes the Company’s property. 


Limited Extended Guarantee

The 3 year Limited Extended Guarantee applies to the following models only: Classic, Slimline and Monarch. The 5 year Limited Extended Guarantee applies to the following models only: Ambassador, Ambassador Button Back, Comforter, Royal and Regal .

Under the Limited Extended Guarantee, the Company guarantees the following against manufacturing defects under normal use for a period of three or five years (dependant on model as described above): (1) recliner actions; (2) recliner frames; (3) electric motors; (4) control handsets; (4) power supply units; and (5) electric control units.

The Limited Extended Guarantee covers the cost of parts and materials only and does not include labour costs.  Services performed by the Company in replacing the parts or materials will be subject to additional charges for labour and transportation. 

The Limited Extended Guarantee does not affect the consumer’s statutory consumer rights or the 12 Month Guarantee.  The Limited Extended Guarantee runs concurrently with the 12 Month Guarantee.


Lifetime Frame Guarantee

The Company guarantees the frame of its products against defects in materials and workmanship under normal use for the lifetime of the product.  If a defect arises and a valid claim is received under the Lifetime Frame Guarantee, at its option, the Company will repair the defect at no charge, using new or replacement parts or will replace the frame.

When a frame is replaced, the replacement frame becomes the consumer’s property and the replaced frame becomes the Company’s property. 

The Lifetime Frame Guarantee covers the cost of parts and materials only and does not include labour costs.  Services performed by the Company in replacing the frame, parts or materials may be subject to additional charges for labour and transportation

Exclusions and Limitations

The 12 Month Guarantee, the Extended Guarantee and the Lifetime Frame Guarantee (the ‘Guarantees’) apply provided only that the  guarantee card  has been correctly filled out and returned to the Company within 15 days from delivery  of the product to the original consumer.

The Guarantees do not apply to the following: (1) damage caused by accident, abuse, misuse, flood, fire, earthquake or other external cause; (2) damage caused by operating the product outside the permitted or normal use of the product; (3) damage caused to products that were not operated, maintained or serviced in accordance with the Owner’s Manual; (4) to a product or part that has been modified or repaired otherwise than in accordance with the Owner’s Manual or with the express written authority of the Company;  or (5) to normal wear or tear, normal maintenance, service or periodic adjustments necessitated by normal use. 

In addition to the above, the Company shall be under no liability in respect of any defect arising from wilful damage, negligence, or misuse.

The Guarantees only apply to the original purchaser and are non- transferable.

Except in respect of death or personal injury caused by the Company’s negligence, the Company shall not be liable by reason of any representation (unless fraudulent), or any implied warranty, condition or other term, or any duty at common law or under the terms of the Guarantees, for any indirect, special or consequential loss or damage (whether for loss of profit or otherwise), costs, expenses or other claims for compensation whatsoever (whether caused by the negligence of the Company or its employees or otherwise) which arise out of or in connection with the supply of the product(s) or their use or resale, and the entire liability of the Company under or in connection with the products and  the Guarantees shall not exceed the price  paid for the products.

Any descriptions, specifications, samples, models, bulletins or similar materials used in connection with the sale of products by the Company are only for information and should not be construed as warranties.

The consumer’s statutory rights are not affected by the Guarantees.

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What our customers say...

  • I know from my own business that usually people only write in when there is a problem but I should like to break the mould and say a big THANK YOU to Kev in the Parts Department for the quick and valuable service he provided  to me.  The little taxi is running great now.

    -Mr Ralph - Gloucestershire
  • Thank you and your staff for your support of my business. It is a pleasure to deal with a company which goes the “extra mile” to assist a new business such as mine, and although things do not always run as planned, all your office and warehouse staff do their utmost to get me out of the predicaments I sometimes find myself in. They also provide an invaluable service of talking me through technical problems.
    Furthermore I would like to thank the efforts which Dave Holder has made to ensure I can obtain the right stock without overloading me with ‘special offers’ which usually just gather dust and most recently his, and Elaine’s support with the Honiton Show.

    -Martin - Lyme Bay Mobility
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