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Testimonials

  • I know from my own business that usually people only write in when there is a problem but I should like to break the mould and say a big THANK YOU to Kev in the Parts Department for the quick and valuable service he provided  to me.  The little taxi is running great now.

    -Mr Ralph - Gloucestershire
  • Thank you and your staff for your support of my business. It is a pleasure to deal with a company which goes the “extra mile” to assist a new business such as mine, and although things do not always run as planned, all your office and warehouse staff do their utmost to get me out of the predicaments I sometimes find myself in. They also provide an invaluable service of talking me through technical problems.
    Furthermore I would like to thank the efforts which Dave Holder has made to ensure I can obtain the right stock without overloading me with ‘special offers’ which usually just gather dust and most recently his, and Elaine’s support with the Honiton Show.

    -Martin - Lyme Bay Mobility
  • I am writing to ‘thank you’ for your prompt and efficient service, also for your help in getting the right part and patience with myself.
    My customer, Mrs S was very grateful at how quick her scooter was back to her, so her husband could use for urgent upcoming appointment.
    So thank you from us both for the 100% service.

    -Carol - The Hearing & Mobility Store, Gloucester
  • I would like to say thank you to Shaunagh in Customer Services for sending me the email for the scooter and more importantly answering my question's on the phone, we have now successfully booked Dad's Ultralite 480 scooter on the flight and we are now able to look forward to a family holiday together, it has been such a tough year and both Mum and Dad have been through such a hard time after Dad had his stroke. Thank you again.

    -Mrs Taylor - Doncaster
  • Fantastic support by your team.  From our initial contact with Customer Services and the Stores Department to the phonecall for collection, everything was dealt with in a courteous, fast way. Thank you and we look forward to doing more business very soon.

    -Michelle & John - KSP Mobility Norfolk
  • We would like to thank Gary at Electric Mobility for hunting out an old part for one of our customers, the tiller lock on the old Rascal model 355, the customer is so pleased and grateful for the fixing instructions and commented “I think your service is outstanding!”

    -Mrs HH - Customer of Regent Mobility
  • Thank you to Kev & Gary in the Parts & Service Support Team for managing to get our order dispatched within such a short length of time. We sent the order after 3pm Friday and still received it the next day. Great Service!

    -Regent Mobility
  • Moya Productions and the NSPCC would like offer their thanks to Electric Mobility for the use of their Rascal P321 Powerchairs in which they kindly donated to take to the stage at this year’s charity fundraising London production of, Peter Pan and the Designers of the Caribbean, in which £140,000 was raised for the NSPCC.

    The chairs were used in the less conventional sense, to simulate the streamline movements of our two mermaids during the productions ‘Lagoon’ scene. The accessibility, adaptability and durability of this model made the chair very easy to transport, charge, and even easier to learn how to drive. By the end on the production everyone wanted one!... But sadly we had to give them back.  

    Our thanks again to Electric Mobility for their help and support during this fantastic theatrical event.

    -Caitlan Albery Beavan, General Manager Moya Productions
  • Just to say a very big 'Thank You' to you for all your help in this matter.  Fr. Christopher was thrilled with the scooter and the Rascal 388 was perfect for him.   I am sure he will get lots of  enjoyment from using it.  He seemed to pick it up very quickly, this was because he was a driver and only gave up very recently.
    This would not have been possible if it had not been for your help.   Electric Mobility made the whole experience for Fr. Christopher a joy.
    Thank you a million times for this!
     

    -Mrs O'Flynn & Father Christopher - London
  • I love my Rascal Liteway 8 and it has really helped me at the Goodwood Festival of Speed show.

    -Winston 'Win' Percy - Former British Touring Car Champion
  • Throughout the 10 years Electric Mobility have been supplying us, your company has been a shining example of service and efficiency. Your products have always been excellent and often innovative, your riser recliner chairs are usually with me next day if ordered by 2pm. The Customer Service staff, Pippa, Shona, Claire and Hayley in Marketing are always very pleasant, helpful and knowledgeable.  JT and the team in Techinical are really hands on and always quick to offer advice. Thank you.

    -Mr Newbery, Mobility Dealer Northants
  • Thank you very much to Emily in Customer Services for sending to me the User Manual for my Rascal Scooter.  Your follow up service is excellent! Such a pleasure to deal with a company that cares.

    -Mr Sidgwick - Rascal Mobility Customer
  • I would like to take the opportunity to say how refreshing it is to work with a company that values its customers by giving a quality service and a quick response.

    -Devon County Council
  • Outstanding service!!

    -Mr Haville – Australia
  • James, thank you for arranging the training course and answering my questions. I was really impressed and grateful with the information and skills I received.

    It was a pleasure to meet the Electric Mobility staff and learn more about the Rascal brand and I now feel more confident selling and repairing your machines.

    -Mr Moran - Glenn's Mobility Liverpool
  • BLESMA participate each year in the National Remembrance Parade on Whitehall as the Nation remembers all those that made the ultimate sacrifice in the service of their Country. Severely injured Service and ex-Service men and women form the BLESMA Contingent to pay their respects and the response from the crowds that line the route of the Parade increases in volume as we pass. None of this would be possible without the wonderful assistance afforded by Electric Mobility as they provide their excellent scooters completely free of charge for the event. Thank you Electric Mobility on behalf of all our Members.

    -British Limbless Ex-Service Men's Association
  • This is my second P312 Turnabout, it is really well engineered and has been 100% reliable.

    -Mr Sidebottom – Yorkshire
  • Thank you so much for all the extra effort and help given to me and my husband when looking for a mobility scooter. I would strongly recommend your company.

    -Mrs Cyruil - Southampton
  • Over the years, the wonderful Dave Pierce and his Warehouse team have gone to great lengths to help solve problems for me and my customers, all in all I would say that your company is an example of how a mobility supplier should be, always looking to improve and be there for us, your retailers.  Long may you continue to live up to your high standards! 

    -Andy, Mobility Branch Manager, Northants
  • I am very pleased with my Liteway. I had a great day out with my two grandchildren at Legoland.

    -Mrs Sheen – Newport
  • Middlesbrough Powerchair Football Club are very happy with the Luca Football Powerchair.  We have been delighted with the efforts that Electric Mobility have gone to and they have achieved the Luca specifications that we requested.  As a club we have bought 6 Luca Football Powerchairs with various seat sizes and seat specifications as well as 2 of our players buying their own. 

    One of the players who now has his own Luca started playing powerchair football in an Invacare Storm, he says "The Luca is a much smoother ride, no where near as jerky as the Storm but the Luca still has the same power as the Storm and I feel like the Luca has a harder hit too." 

    Players of all levels use the Luca at our club from the very new players playing with a lower speed and acceleration to players on our National League Squad playing at full whack.  We have, and will continue to, recommend the Luca Football Powerchair to clubs across the country as this chair really is a great football powerchair for players of all levels.

    -Cath McNicol - Powerchair Football Premier League & Team GB
  • I wish to convey my grateful thanks to the Spare Parts Department for your kindness and swift delivery. 

    -Mrs Violet – Salisbury
  • My Liteway 8 has given me the independence I need to travel around the beautiful North Inch Park. 

    -Mr Macdonald – Perth
  • Celtic Storm are looking forward to receiving their new Luca chair after trialing it at the club sessions. We have quite a few new players to get into the game and this football powerchair looks a real performer.

     

    -Tim Kellett - Head Coach Celtic Storm Wheelchair Football Team
  • I took my Liteway on a cruise ship and it was the best thing I ever did!

    -Mr Vancliff – Kent
  • I wanted a scooter that was easy to transport and could cope with high kerbs, my Liteway does both.

    -Mr Marchant – Lanzarote
  • My first impressions of my Cannington Cosi Chair is it really suits the room and it will be nice to have somewhere for carers and visitors to sit when they come and visit. I am really pleased with the win, thank you for my Cosi Chair.

    -Mary Laver - Newcastle
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What our customers say...

  • I know from my own business that usually people only write in when there is a problem but I should like to break the mould and say a big THANK YOU to Kev in the Parts Department for the quick and valuable service he provided  to me.  The little taxi is running great now.

    -Mr Ralph - Gloucestershire
  • Thank you and your staff for your support of my business. It is a pleasure to deal with a company which goes the “extra mile” to assist a new business such as mine, and although things do not always run as planned, all your office and warehouse staff do their utmost to get me out of the predicaments I sometimes find myself in. They also provide an invaluable service of talking me through technical problems.
    Furthermore I would like to thank the efforts which Dave Holder has made to ensure I can obtain the right stock without overloading me with ‘special offers’ which usually just gather dust and most recently his, and Elaine’s support with the Honiton Show.

    -Martin - Lyme Bay Mobility
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